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Technology Meets Patient-Centered Care

6 MIN READ

One Dentist’s Path to Higher Production & Happier Patients

When Dr. Kurtis Schuyler, a general dentist in Washington, MO, took over a retiring dentist’s practice, he was determined to offer cutting-edge care while ensuring patient comfort. Dr. Schuyler invested in several technologies early on, but the Solea All-Tissue Laser has been a standout. In less than a year of practicing with the laser, Dr. Schuyler has seen a dramatic increase in production, a more energized team, less stressful workdays, and very happy patients. 

Discovering Solea

Dr. Schuyler’s Solea journey began when his trusted Patterson Dental Representative, Matt Crumpley, encouraged him to learn more about the laser based on the impact that it could have on his digital practice. Matt has been an essential advisor by staying informed on dental product updates, launches, and trends, so Dr. Schuyler knew that if Matt thought he should look into Solea, he should. 

Dr. Schuyler did not know much about the laser but had come across several Solea discussions on social media. He was particularly impressed by Dr. David Yang's cases shared on the Real World Dentistry Facebook page. Intrigued, he set up an in-person Discovery Discussion with Chad Gibson, the local Convergent Dental Representative. Chad and Dr. Schuyler sat down to discuss Dr. Schuyler’s goals for his practice, and concluded the meeting by agreeing to meet again at an upcoming laser dentistry educational event.

The event included a didactic presentation, hands-on session, and a live patient case observation. Dr. Zach Wesley of Wesley Dentistry in Brentwood, TN demonstrated back-to-back mesial-occlusal and distal-occlusal restorations on teeth #4 and #5 without anesthesia. After that, Matt agreed to get in the chair to be the patient for Dr. Wesley to perform a Solea Sleep treatment! The procedure lasted about 10 minutes, and upon sitting up, Matt could immediately feel a change as he took a deep breath in. Witnessing these real-time outcomes solidified Dr. Schuyler’s belief in Solea’s capabilities.

The Decision to Invest

Returning home, Dr. Schuyler carefully evaluated the potential benefits of Solea with his wife and his practice financial advisor. Together, they conducted a strategic review of how the laser could enhance efficiency, clinical predictability, patient experience, and treatment acceptance rates, while also identifying new opportunities to expand the scope of services offered by examining procedure codes. Additionally, Dr. Schuyler saw Solea as a key differentiator for his practice, helping him stand out in the community by offering innovative, patient-centered care.
Confident in Solea’s value, both his wife and financial advisor supported the investment.

Preparing for Success

Dr. Schuyler had recently implemented CEREC and had been considering the addition of 3D printing as his next investment in the practice. But after the laser dentistry event and his conversations with Matt, he decided to invest in both Solea and 3D printing at the same time.

Concerned about overwhelming his staff with too many changes at once, he decided to wait a few weeks to integrate Solea into his clinical practice. During that time, he arrived an hour early each day to hone his skills with the laser by practicing on extracted teeth in his office. This not only boosted his confidence but also put his staff at ease as they discussed the laser's potential prior to implementation.

Transforming Patient CareDr- Schuyler - Patient

Dr. Schuyler completed Solea Core Training in mid-May. Once Solea became part of his practice, the results were transformative. Dr. Schuyler’s team embraced the technology, and patients were equally enthusiastic. He had immediate success with anesthesia-free dentistry, but he still considered the first six weeks of usage to be his “ramp-up period” where he developed his speed and perfected all classes of fillings. After ramping up, he tracked his numbers for July through the end of the year and found that he performed 96% of his fillings without anesthesia! His patients were equally thrilled that they did not require a shot, did not leave numb, and also appreciated the lack of vibration or "chatter" compared to traditional drills.

Solea also proved invaluable for treating patients with dental anxiety. One memorable case involved an army veteran with severe dental phobia who typically required anxiety medication and thus a driver for appointments. On one occasion, the patient could not take his medication due to obligations he had later in the day. Dr. Schuyler encouraged him to keep the appointment and assured him that Solea would enable painless procedures without the need for local anesthetic. The patient left the office pain-free and amazed after two Class V fillings and a topical-only gingivectomy. Knowing that he did not have to face a needle, and the procedure would still be pain-free, the patient returned unmedicated a few days later to address additional dental needs.

Growth Through SoleaSolea Production Numbers

Dr. Schuyler has been astounded by the increase in production. Now over ten months with Solea, Dr. Schuyler reports continued growth and success across multiple facets of his practice, seeing a $160,000 increase in overall production compared to the same 10-month period the previous year. His restorative production alone rose by $130,000, and thanks to Solea, he generated $5,000 in new soft tissue procedures and $2,500 from Solea Sleep treatments—neither of which were part of his offerings prior to adopting the laser.

Solea allows Dr. Schuyler to complete more procedures in a single visit, streamlining scheduling and optimizing practice management while significantly improving patient convenience and satisfaction. Word-of-mouth referrals have skyrocketed, with patients eagerly sharing their positive experiences in online reviews and with family and friends.

During morning team meetings, staff actively discuss strategies for soliciting referrals and reviews, further amplifying their success. His team is more confident than ever in presenting Solea procedures, and the boost in production has allowed for continued reinvestment in technology and training.

Looking Ahead

Dr. Schuyler is thrilled with the impact Solea has had on his practice and his ability to serve the community. Reflecting on his journey, he says he cannot imagine practicing without it. By combining advanced technology with a patient-first approach, Dr. Schuyler has set a new standard for dental care in his region.

Guidance & Support for the Solea Integration

Read on for Patterson Dental Rep Matt Crumply's and Convergent Dental Rep Chad Gibson's perspective on Dr. Schuyler's Solea integration.

Patterson Dental Representative, Matt Crumpley

It’s been incredibly exciting to see Dr. Schuyler’s progression with Solea. When we first talked about it, the goal was just to get him to Nashville to explore the technology and see if it might be a good fit for his practice. The event was spot-on—just the right amount of lecture, some great hands-on time, and a chance to really uncover what Solea could do.

It was fun to watch his reaction as he saw all the different procedures Solea could handle. Right away, I could see the wheels turning—he was already connecting the dots and thinking about how it could elevate the care he provides.

At one point during the event, they needed a volunteer to hop in the chair for a Solea Sleep procedure. I snored a little myself, so I figured, why not? It was a great way to experience the treatment and show everyone how it worked. As soon as the first round was done, I could literally feel my airway open up—I could breathe better almost instantly.

After the event, we sat down to run the numbers and do a proper ROI with Dr. Schuyler. He made a strong commitment to go all-in with the training, and from that point on, we were off to the races.

Since then, the changes in his practice have been impressive. The reactions he’s getting from patients, the kinds of procedures he’s doing, the added revenue—it’s all exceeded our expectations. And what’s really exciting is that he’s still just scratching the surface. He’s now integrating Solea® Perioguide™ application and continuing to expand what he can do with the laser. It’s clear that Solea has become a true catalyst for growth in his practice, and I’m proud to have played a part in helping him get started.

Convergent Dental Representative, Chad Gibson

I first met Dr. Kurtis Schuyler when I visited his practice for a Discovery Discussion meeting alongside a Patterson equipment specialist who works with Matt Crumpley. Matt had encouraged Dr. Schuyler to learn more about Solea, and from the start, it was clear that Dr. Schuyler was looking for ways to enhance patient care and differentiate his practice.

After attending the laser dentistry hands-on event in Nashville, Dr. Schuyler followed up with questions focused on the learning curve and successful implementation. He wanted to ensure that both he and his team were fully prepared—not just in terms of using the laser but also in how to set patient expectations. He quickly recognized that clear communication was essential, especially in setting patient expectations. Rather than being completely sensation-free, Solea treatments may involve a cool feeling, water spray, or air flow—but they are pain-free. By helping patients understand this distinction, he ensured they felt comfortable and confident in the experience, which is vastly superior to traditional dentistry.

What has made Dr. Schuyler so successful with Solea is his commitment to mastering the technology. He practiced to refine his hand skills, understanding that Solea is an incredibly powerful tool when used properly. He also embraced the insights from Dr. Weintraub at our event, applying patient selection and verbiage strategies to ensure a seamless transition into his daily practice.

For any dentist considering Solea, I want them to know this: it is one of the most versatile and impactful technologies available today. Whether your goal is to save time, expand services, simplify workflows, improve clinical outcomes, or reignite your passion for dentistry, Solea can deliver. The learning curve is manageable, and with Convergent Dental’s comprehensive training and support, dentists can confidently integrate Solea into their practice and transform the way they deliver care—just like Dr. Schuyler has.

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